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University of Wisconsin–Madison
James (Jay) Ford

James (Jay) Ford

Expert on process improvement in behavioral health and data systems

Director of research, industrial engineering, National Institute for Addiction Treatment (NIATx) Work: 608-262-4748 — Home and cell phones available upon request Home page


  • Behavioral health care
  • Process or quality improvement
  • Understanding how to use information or data to manage change in organizations


  • Fellow, Healthcare Information Management Systems Society
  • Fellow, American College of Healthcare Executives