Tag information
![James (Jay) Ford](https://experts.news.wisc.edu/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTQ0MywicHVyIjoiYmxvYl9pZCJ9fQ==--7c74a423adcb17a111a499e5dffadaae67e561ad/jay_ford.jpg)
James (Jay) Ford
Director of research, industrial engineering, National Institute for Addiction Treatment (NIATx)
Expert on process improvement in behavioral health and data systems
![Robert Drechsel](https://experts.news.wisc.edu/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTUwMiwicHVyIjoiYmxvYl9pZCJ9fQ==--cf3df791f71fca6303f25112de2566971601b785/drechsel.jpg)
Robert Drechsel
Professor Emeritus, journalism and mass communication
Expert on media law, particularly libel, privacy, access to information and First Amendment; secondary expertise in media ethics
![Debra Shapiro](https://experts.news.wisc.edu/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTcxNSwicHVyIjoiYmxvYl9pZCJ9fQ==--918f4154e89c65b14e38bb1162b802d4135a8fbc/shapiro08.jpg)
Debra Shapiro
Instructional program manager, instructor, School of Library and Information Studies
Expert in teaching librarians and archivists, online and in face-to-face classes
![Mark Craven](https://experts.news.wisc.edu/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTc4NCwicHVyIjoiYmxvYl9pZCJ9fQ==--2ca68588e3a1f2071f96cb863a4143660a8c368d/craven.jpg)
Mark Craven
Professor, biostatistics and medical informatics; Director, Center for Predictive Computational Phenotyping
Expert in computational biology, bioinformatics, biomedical informatics and machine learning
![Scott Converse](https://experts.news.wisc.edu/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTgxNCwicHVyIjoiYmxvYl9pZCJ9fQ==--00b41e2f0a0364c37177abf2212d1a678d70eb69/1153209b5ade4005af1dc64d36a33567.jpg)
Scott Converse
Program Director, Project Management, Business Analysis and Process Improvement Programs, executive education, business
Expert on business process improvement, project management, portfolio management, Lean, Six Sigma, gathering business requirements, effectively applying change management principles
![Kyung Sun Kim](https://experts.news.wisc.edu/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTg3NiwicHVyIjoiYmxvYl9pZCJ9fQ==--fcfa8a49af0f8713f6949d11263f953908222454/imgKsGIF.jpg)
Kyung Sun Kim
Associate professor, library and information studies
Expert on information use, organization of information and digital libraries