Tag process improvement
James (Jay) Ford
Director of research, industrial engineering, National Institute for Addiction Treatment (NIATx)
Expert on process improvement in behavioral health and data systems
Scott Converse
Program Director, Project Management, Business Analysis and Process Improvement Programs, executive education, business
Expert on business process improvement, project management, portfolio management, Lean, Six Sigma, gathering business requirements, effectively applying change management principles
Jingshan Li
Associate professor, industrial and systems engineering
Expert on manufacturing, service and health care systems engineering